Privacy Policy

Last updated: February 15, 2026

1. Introduction

Welcome to LeaveSnap ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our products and services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our service.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Account information (name, email address, password)
  • Payment information (processed securely through third-party payment processors)
  • Communications with us (support requests, feedback)

2.2 Information We Collect Automatically

When you use our service, we automatically collect certain information, including:

  • Usage data (pages visited, features used, time spent)
  • Device information (browser type, operating system, IP address)
  • Cookies and similar tracking technologies

2.3 Export Data Processing

When you use our service to process your Snapchat data export, we process specific categories of data contained within the files you provide or authorize us to access:

  • Media Files: We process your photos and videos ("Memories") to generate download links and previews.
  • Metadata: We extract JSON metadata associated with your media, including unique identifiers, timestamps, and GPS location coordinates (latitude and longitude).

Purpose of Processing:

  • Organization: To sort your memories chronologically and by location.
  • Visualization: To display your memories on a map interface and timeline view.
  • Service Delivery: To bundle your data into a downloadable format.

We process this data strictly to provide the export and visualization service you have requested. We do not use your media or metadata for advertising, model training, or any purpose other than providing the LeaveSnap service to you.

3. How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information
  • Send technical notices, updates, and support messages
  • Respond to your comments, questions, and requests
  • Monitor and analyze trends, usage, and activities
  • Detect, prevent, and address technical issues

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • With service providers who assist us in operating our service (e.g., payment processors, hosting providers)
  • When required by law or to respond to legal process
  • To protect our rights, privacy, safety, or property
  • In connection with a merger, acquisition, or sale of assets (with notice to users)

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to delete your personal information
  • The right to object to or restrict processing
  • The right to data portability

To exercise these rights, please contact us using the information provided below.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

9. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: privacy@leavesnap.com

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